Products & design

What does Sorevy™ sell?

We specialize in decorative ceramic bird figurine sets for indoor display.

Will every piece look exactly like the photographs?

Minor differences in glaze, tone, texture, speckling, contour, dimensions, and weight may occur due to lighting, screen settings, ceramic firing, finishing, and reasonable manufacturing tolerances.

Are accessories included?

Unless expressly stated, plants, books, trays, furniture, flowers, and surrounding décor shown in lifestyle images are not included.

Dimensions & placement

How do I check fit?

Review the dimensions of each piece and the full set. Allow clearance around the figurines and use a stable, level surface.

Are the figurines toys?

No. They are decorative items, not toys, tableware, food-contact products, or child-care articles. Keep them away from children and pets where breakage could create sharp fragments.

Orders & payment

What currency is used?

Prices are displayed in U.S. dollars unless checkout clearly shows another currency.

What payments are accepted?

Available payment methods appear at checkout and may vary by location, device, currency, and payment-provider availability.

Can an order be changed?

Contact support immediately. Changes are not guaranteed after fulfillment begins.

Processing, delivery & tracking

How long does processing take?

Orders are normally processed within 7 business days after payment confirmation.

How long does U.S. delivery take?

Estimated standard transit is generally 10–15 business days after dispatch. Estimates are not guarantees.

Will I receive tracking?

Tracking information is normally emailed after dispatch when available.

Returns & refunds

What is the return window?

Eligible items may be returned within 30 calendar days after confirmed delivery. Contact us before sending anything.

What if ceramic arrives broken?

Contact us within 7 calendar days and retain the item and packaging while the case is reviewed. Send clear photographs of the product, interior and exterior packaging, and shipping label.

When are refunds processed?

Approved refunds are normally initiated to the original payment method within 5–10 business days after approval; your financial institution may require additional posting time.

Ceramic care

Use a soft dry cloth. Avoid drops, impacts, abrasive chemicals, prolonged moisture, direct flame, and extreme temperature changes. Follow any additional product-specific instructions.