Privacy Policy

EI Tahraoui Yoann Privacy Policy

Last updated: May 20, 2025

This Privacy Policy describes how EI Tahraoui Yoann (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from sorevy.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include your name, address, phone number, email, billing address, shipping address, payment confirmation, username, password, security questions, shopping activity such as items viewed or added to your cart or wishlist, and any customer support communications you send us. Some features of the Services may require you to provide certain information. You may elect not to provide it, but doing so may limit access to those features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels and similar technologies. Usage Data may include device information, browser details, network connection data, IP address, and information about how you use our Site and Services.

Information We Obtain from Third Parties

We may also receive information from third parties such as vendors and service providers who collect data on our behalf. This may include Shopify (our e-commerce platform), payment processors (who handle your transactions), and marketing or analytics partners that track your interaction with our Site or communications.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy or privacy practices of these third parties. Please consult their respective privacy policies as needed.

How We Use Your Personal Information

We use your personal information to process your orders, send notifications related to your purchases, returns, or exchanges, manage your account, handle shipping and customer service, and to allow features such as product reviews.

We also use your information for marketing and advertising purposes, including sending you communications by email or showing you relevant ads.

We may use your information to detect and investigate fraudulent or malicious activity. If you have an account, you are responsible for keeping your credentials confidential.

Finally, we use your personal information to communicate with you and improve our services, based on our legitimate interest in maintaining a strong customer relationship.

Cookies

We use cookies to operate and enhance the Site and Services, including remembering your preferences, enabling functionality, analyzing performance, and customizing advertising. Third parties may also use cookies on our Site.

Most web browsers accept cookies automatically, but you can disable them in your settings. Please note that blocking cookies may impair certain features or functionalities. For more details, visit https://www.shopify.com/legal/cookies.

How We Disclose Personal Information

We may disclose your personal information to third parties in limited circumstances, such as to service providers (e.g., IT, shipping, analytics, payment processing), business and marketing partners like Shopify, or where you have given consent, such as social login integrations or shipping requests.

We may also share information within our corporate group or during business transfers (e.g., mergers), and when required by law or to protect legal rights.

In the past 12 months, we have disclosed the following categories of personal information: identifiers (such as name and contact details), commercial information (such as orders and support inquiries), and internet or similar usage data. These were shared with vendors, marketing partners, and affiliates. We do not use or disclose sensitive personal information for profiling or inference purposes.

User Generated Content

If you post reviews or other content to public areas of the Services, it may be visible to others. We cannot control how this information is used by third parties.

Third Party Websites and Links

Our Site may link to third-party websites. We are not responsible for their content, policies, or practices. If you access those sites, review their privacy policies.

Children's Data

Our Services are not directed at children and we do not knowingly collect personal information from anyone under 16. If you believe we have done so, please contact us to request deletion.

Security and Retention of Your Information

We take steps to protect your data, but no system is perfectly secure. Do not transmit sensitive information through unsecured channels. We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.