Information we collect

Depending on your interaction, we may collect contact details, billing and delivery information, order and transaction information, account credentials, customer-support communications, device and browser information, IP address, cookie identifiers, approximate location, website activity, and preferences.

How information is collected

Information may come directly from you, automatically through the website, from Shopify and payment or delivery providers, and from advertising, analytics, fraud-prevention, or service partners.

How we use information

• Process payment, orders, shipping, returns, and refunds.
• Provide customer support and account features.
• Secure the store and prevent fraud or misuse.
• Operate, analyze, and improve the website.
• Comply with legal obligations and enforce store terms.
• Send marketing where permitted and subject to available choices.

Cookies & similar technologies

We and our providers may use cookies, pixels, scripts, APIs, and similar technologies for essential functionality, preferences, analytics, security, attribution, and advertising where permitted. Browser or consent controls may allow you to manage non-essential technologies.

Advertising technologies & AppLovin

Where enabled, we may use AppLovin for advertising, measurement, attribution, and optimization. AppLovin may collect or receive information through pixels, cookies, APIs, scripts, device and browser identifiers, shopping activity, product interactions, checkout events, and purchase information, subject to applicable law and available choices. We obtain consent where required before enabling non-essential advertising technologies and honor applicable opt-out signals and privacy choices.

For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy.

You may also use our Your Privacy Choices page or AppLovin’s Privacy Rights Request Portal where applicable.

When information is shared

Information may be disclosed to Shopify, payment processors, fulfillment and shipping providers, customer-support vendors, analytics or advertising providers, IT and security providers, professional advisers, corporate transaction participants, government authorities, or other parties where necessary and lawful. We do not disclose information beyond legitimate business or legal purposes described here.

Data retention

We retain information for as long as reasonably necessary for orders, support, security, accounting, dispute resolution, legal compliance, and other legitimate purposes, then delete or anonymize it where appropriate.

Your rights and choices

Depending on your location and applicable law, you may request access, correction, deletion, portability, restriction, or withdrawal of consent, or object to certain processing. You may unsubscribe from promotional email using the message link or contact us.

Information security

We use reasonable administrative, technical, and organizational safeguards. No online transmission or storage system can be guaranteed completely secure.

International processing

Our operator, Shopify, and service providers may process information in jurisdictions other than yours. Where required, lawful transfer measures may be used.

Children's privacy

The store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law. A parent or guardian may contact us regarding a concern.

Policy updates

We may update this policy to reflect operational, legal, or service changes. The updated date will be shown on this page.

Privacy contact

Send privacy requests to service@sorevy.com. We may verify identity before completing a request where allowed by law.